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In this page you can find answers to some of the most common questions asked by shippers about our solutions. In case you cannot find an answer here, feel free to reach out!
NIUINFO’S SOLUTIONS AND OFFERING
What is NiuX?
NiuX is a third-generation digital platform reconstructed by Niuinfo Corp., which has accumulated years of domain knowledge and technology. It is a digital supply chain platform suite consisting of a basic platform (NiuX aPaaS) and numerous applications (NiuX APPs), so we call it the “Supply Chain Business Operating System”. The NiuX basic platform integrates twelve core components, providing a solid guarantee for efficient development, high scalability, and high reliability of software systems.
Is NiuX a low code platform?
NiuX is a low code platform, but it differs significantly from the zero code or low code architecture that most people understand. We are well aware of the complexity of large enterprise level applications, which cannot be truly achieved through visual form design and event definition. So in the large-scale construction process, we provide engineers with model driven rapid development support. Through automatically generated full source code, developers can deeply transform without any constraints and quickly build complex, large-scale enterprise level applications.
What logistics and supply chain applications does NiuX integrate?
It is divided into two categories: general applications (and modules) and professional applications. General applications refer to organizational management, authorization management, message management, event management, workflow, reports, as well as customer management, contract management, invoice management, payment channels, etc., which constitute the basic application layer of NiuX; Professional applications include Warehouse Management (WMS), Freight Management (TMS), and Billing Management (BMS). By combining different applications, it is possible to meet the diverse supply chain digital management needs of various customers.
Can I add new modules after the initial implementation?
Yes.The NiuX platform suite is a modular and scalable solution, which means you can easily upgrade or reduce functionality as needed for seamless integration.
INTEGRATION AND INTERCONNECTION
Are the various applications on NiuX connected?
NiuX is a commercial application suite built on a unified platform, so all applications such as warehousing (WMS), transportation (TMS), billing (BMS), etc. on top of it are naturally connected. These applications are based on a unified database and business flow, and can run independently while achieving seamless sharing and collaboration between applications.
Can I integrate with existing ERP and SaaS solutions?
Yes, NiuX can integrate with your existing ERP, SaaS, and IoT solutions. We have a lot of successful cases, including perfect integration with ERP SAP, UFIDA, Kingdee, Neusoft, third-party payment, map services, energy, insurance and other SaaS services, as well as IoT devices such as car networking, weighing scales, and intelligent barriers.
I have many places. Can NiuX work with all these systems and synchronize data?
Yes. You can connect as many locations as needed to the NiuX platform to simplify all logistics and supply chain processes, achieve sharing and unified management. We have implemented interconnection of 9 factories for a single customer (project)..
SUPPORT AND AVAILABILITY
Where does the NiuX platform run?
NiuX operates in cloud environments, including customer private clouds or hosted on top of Public Cloud Services (SaaS). In special circumstances involving strict confidentiality requirements, we also provide deployment solutions in local area network environments.
Do NiuX have different language versions?
Yes. NiuX already provides support for 19 languages: English (en), German (de), French (fr), Italian (it), Spanish (es), Portuguese (pt), Russian (ru), Japanese (ja), Korean (ko), Vietnamese (vi), Thai (th), Lao (lo), Khmer (km), Burmese (my), Malay (ms), Indonesian (idn), Simplified Chinese (zh_CN), Traditional Chinese (zh_TW), Uyghur (zh-UG).
Does NiuX support settlement in different currencies?
Yes. We provide support for 194 currencies and support real-time exchange rate conversion between different currencies based on third-party authoritative data sources. Of course, in some business scenarios, billing and settlement may need to be based on the static exchange rate signed on the contract, and NiuX also provides perfect support.
Does Niuinfo Corp. provide multilingual customer service?
We provide phone support in both Chinese and English. Other languages provide support for instant messaging and email.
You can contact online customer service
or call our service hotline to obtain a solution and schedule a product demonstration
（+86）400-006-2587 / service@niuinfo.com
09:00-18:00, Shanghai/Asia Time Zone